Workplace Experience Ambassador

Location: Miami
Posted on: June 23, 2025

Job Description:

Global commercial real estate client in Miami, Florida is looking to hire a Temp Workplace Experience Ambassador. The individual is responsible for the delivery of amazing client and guest experiences and ensuring that all customers and visitors are assisted accordingly in a warm, professional, and friendly manner. This role will be responsible for delivering exceptional guest experiences through face-to-face engagement, proactive communication, and exceptional service. They will ensure that seamless consistent level of service is provided at every user touchpoint from employee and guest pre-arrival to departure. This client facing role provides the opportunity to combine your passion for service, brilliant people skills and enthusiasm for creating a hospitality focused workplace environment. Position works onsite at an insurance company. Monday - Friday, standard business hours. Position starts mid-June through mid- September 2025 with potential to convert. Job Responsibilities: Enthusiastically welcome guests, anticipate their needs, assist with arrivals, departures, and office orientations Engage visitors, employees and callers in a way that makes them feel warmly welcomed and assisted in a helpful and timely manner Visibly engaged and well known in the workplace, regularly walks the site and assist customers and guest with their needs Effectively pairs services to guests' needs A resident expert with contacts in: Local cuisine, hotels and knowledge about special attractions and upcoming events Ability to build connections and network throughout the hospitality industry Connect with client, customers, and support teams to proactively anticipate needs, identify issues, and deliver creative solutions Familiar with all services within the facility and works with facilities management to facilitate a hospitality approach across services Work across teams to proactively communicate and prepare for meetings and events, to anticipate and address concerns and to ensure operations without incident Demonstrate confidence, professionalism, responsiveness, and exceptional customer service skills. Assist support for meetings, reception, and personal support Act as a central point of contact, providing information and wayfinding for the campus, services, and activities Implement and monitor standards of service to meet and exceed expectations Qualifications: 1 years previous customer service, hospitality related experience People Person: The best part of serving others is creating experiences for them that go beyond the expected Flexibility and positive attitude in managing shifting daily priorities Excellent Communicator: Providing amazing experiences requires the ability to communicate professionally through the spoken and written. Fluency in English required Knows how to multi-task and prioritize while ensuring consistent and elevated guest experiences and accuracy Working knowledge in a range of information technology tools and platforms Working knowledge of Microsoft Office suite (Teams, Excel, PowerPoint, Word, and Outlook) Pay: $20/hour for temp duration. 45-55K perm base if position converts Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com . Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)

Keywords: , Delray Beach , Workplace Experience Ambassador, Hospitality & Tourism , Miami, Florida