Sales Enrollment Specialist

Company: Tidal Management
Location: Fort Lauderdale
Posted on: July 12, 2025

Job Description:

Ready to drive sales and master client engagement? Tidal Management is hiring Sales Enrollment Specialists to accelerate growth and develop future leaders! Who are we? Tidal Management, a results-driven specialist in business development, meticulously crafts marketing strategies for sustained client success. With a core philosophy centered on integrity, innovation, and direct engagement, we pride ourselves on delivering measurable results for our partners. Our vibrant culture in Fort Lauderdale is built on mentorship, teamwork, and a shared drive for excellence, creating an environment where every team member is empowered to achieve their full potential and build a rewarding career. What are we about? We specialize in creating impactful direct marketing campaigns that connect leading brands with their target audiences. For our esteemed AT&T Residential campaign, we are the crucial link that transforms new customer interest into activated, high-quality service. We believe that true success comes from not just generating sales but from ensuring each new customer's journey is smooth, precise, and sets the stage for long-term satisfaction with their AT&T internet, entertainment, and voice solutions. What will I be doing as an AT&T Sales Enrollment Specialist? Process AT&T residential service enrollments, ensuring accuracy and compliance with company policies. Verify customer eligibility, cross-checking information using internal systems and promotional criteria. Coordinate seamless service activation, communicating with provisioning teams, sales representatives, and customers. Assist sales representatives with enrollment procedures, product eligibility, and account status inquiries. Review sales orders for completeness, identifying and correcting discrepancies to prevent delays or customer dissatisfaction. Collect and verify required customer documentation and signatures, ensuring regulatory and company compliance. Provide clear and detailed information to customers about service activation, billing expectations, and ongoing support. Maintain accurate customer records within the CRM system, documenting enrollment activities and communications. Troubleshoot and resolve minor enrollment issues, escalating complex cases to the appropriate department. Stay updated on AT&T residential product offerings, promotional eligibility, and enrollment policy changes to provide accurate guidance.

Keywords: Tidal Management, Delray Beach , Sales Enrollment Specialist, Sales , Fort Lauderdale, Florida