Company: 1555 A New LLC
Location: Delray Beach
Posted on: August 7, 2022
We are looking for a competent Help Desk Technician to provide
fast and useful technical assistance to internal users primarily
utilizing Windows computer systems. You will answer queries on
basic technical issues, offer advice to solve them as well as
support in-house software solutions.
An excellent Help desk technician must have good technical
knowledge and be able to communicate effectively to understand
problems and explain solutions. They must also be user-oriented and
patient to deal with difficult users. The most important quality of
a good Help Desk Technician is their ability to be discerning,
probing to ask the relevant questions and determine the root
cause(s) of and solution to a problem. Further, we seek independent
thinkers capable of providing novel solutions where one may not
-- Minimum of 2 years of Helpdesk or relevant end-user focused IT
experience. AS/BS in Information Systems or Computer Science a big
-- Familiarity with Windows 10 operating systems.
Linux/MacOS/Windows Server Exp a plus.
-- Experience working with Azure Active Directory / Office365
-- Knowledge of Microsoft Office, Adobe Creative Suite, remote
access (VPN), and mobile devices.
-- Ability to diagnose and resolve technical issues.
-- Excellent follow through, attention to detail, and
-- Strong technical research skills. (Google-Fu)
-- Superior communication skills (interpersonal, written and
-- Familiarity using IT Help Desk Ticketing softwarePI187971770
Keywords: 1555 A New LLC, Delray Beach , Helpdesk Technician, Professions , Delray Beach, Florida
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