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Member Service Guide - Bilingual Spanish

Company: VirtualVocations
Location: Delray Beach
Posted on: July 9, 2024

Job Description:

A company is looking for a Member Service Guide who will provide support for members in a call center setting.



Key Responsibilities:

Engaging with members to understand their needs
Assisting members in finding suitable healthcare providers
Documenting member information accurately in the system


Required Qualifications:

Fluency in both English and Spanish
Minimum 3 years of customer service experience
Experience working in highly regulated environments like HIPAA
Comfortable with multitasking and fast-paced environments
Ability to handle intense emotional situations

Keywords: VirtualVocations, Delray Beach , Member Service Guide - Bilingual Spanish, Other , Delray Beach, Florida

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