Client Care Coordinator
Company: SYNERGY HomeCare of Delray Beach
Location: Delray Beach
Posted on: January 22, 2023
SYNERGY HomeCare of Delray Beach - SYNERGY HomeCare, Delray
Beach is a CHAP-accredited Home Health Agency licensed by the State
of Florida, providing non-medical services such as personal care,
companionship and respite care for Palm Beach county residents.
SYNERGY HomeCare is actively looking to hire a Client Care
Coordinator for the Delray Beach office location.
The Client Care Coordinator is responsible for intake, patient care
coordination and caregiver scheduling.
- Answer phones during normal business hours and be on-call one
weekend every month.
- Receive and process incoming requests for new homecare
- Schedule Care Assessments for the Supervisory RN in the
- Make follow-up calls to prospects, document in scheduling
- Provide superior customer service for clients.
- Maintain client files and keep them up to date.
- Make quality calls to client. Document in scheduling
- Match and schedule caregivers based on skill level,
availability and customer requirements.
- Respond to time off requests, cancelled shifts, and call-offs
by providing back up caregivers and communicating with clients, as
needed. Document all changes in -scheduling system.
- Strong communication, phone and administrative skills.
- Should be patient, kind, compassionate.
- Proficiency with computers and ability to operate browser-based
- Knowledge of Outlook, Word, Excel and Adobe Acrobat.
- Homecare or call center or staffing coordination experience is
- Strong attention to details is required.
- Ability to maintain confidentiality.
- Good auditory and visual ability; person will interface with
computer and telephone as primary job tools.
- Ability to interact with a range of patients in a friendly,
professional patient-oriented manner.
- Competitive pay.
- Weekly pay by direct deposit.
- Liability Insurance, Workers' Compensation coverage, and
- Paid holidays.
- Paid personal/vacation days.
For more about SYNERGY HomeCare, Delray Beach, visit us at
If you would like to join our outstanding team at SYNERGY HomeCare,
Keywords: SYNERGY HomeCare of Delray Beach, Delray Beach , Client Care Coordinator, Other , Delray Beach, Florida
Didn't find what you're looking for? Search again!