Patient Care Coordinator

Company: Institute of Regenerative Medicine
Location: Delray Beach
Posted on: August 2, 2022

Job Description:

Job Description Patient Care Coordinator Job Summary: Patient Care Coordinator assess, plan, and advocate for the patients--- health needs. As trained health professionals, they monitor and coordinate patients--- treatment plans, guide them to understand the status of their health, and check in on their progress. Compassionate, knowledgeable, and collaborative, the patient care coordinator also works with other members of the care team to look after patients within the clinic. Job Responsibilities: --- Establish and develop a relationship with patients to educate, promote, and answer questions about all services provided at The Institute. --- Follow up after treatments are conducted and manage ongoing relationship with patients. --- Reach out and communicate with patients on a consistent basis to ensure all their regenerative medicine needs are being met and educate them on any new offerings and promotions. --- Reach out to new leads through phone, email, and text, tracking all communications and lead progress in Sales Force. --- Expedite the resolution of any patient problems and complaints to maximize satisfaction. --- Achieve agreed upon sales targets and outcomes within schedule. --- Coordinates sales efforts with team members and other departments. --- Track sales and status reports. --- Perform other duties and projects as assigned. Qualifications: --- Bachelor's Degree or equivalent. --- 1 year in health care, operations, sales, or membership experience. --- Excellent oral and written communication skills. --- Highly organized with a strong ability to manage priorities. --- General knowledge of Microsoft Office & Google Suite. --- Understanding of the Regenerative Medicine and the services The Institute provides. --- Ability to apply appropriate judgement to fast-changing situations. --- Strong client service skills --- professional but friendly demeanor. --- Strong attention to detail with knack for organization, clarity and punctuality. --- Proven ability to handle confidential information with discretion and confidentiality. --- A sense of ownership of assigned tasks, and always look for the best solution. --- Ability to work well in a team and independently. --- Experience using an electronic medical record system and a CRM is a plus, but not required. --- Bilingual (Spanish/Portuguese) is a plus, but not required. EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Company Description The Institute of Regenerative Medicine is a center of medical excellence for advanced cellular repair, anti-aging, and other cell-based therapy used in the treatment of degenerative diseases, as well as common orthopedic injuries and joint conditions.

Keywords: Institute of Regenerative Medicine, Delray Beach , Patient Care Coordinator, Other , Delray Beach, Florida