Patient Care Coordinator
Company: Institute of Regenerative Medicine
Location: Delray Beach
Posted on: August 2, 2022
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Job Description:
Job Description Patient Care Coordinator Job Summary: Patient
Care Coordinator assess, plan, and advocate for the patients---
health needs. As trained health professionals, they monitor and
coordinate patients--- treatment plans, guide them to understand
the status of their health, and check in on their progress.
Compassionate, knowledgeable, and collaborative, the patient care
coordinator also works with other members of the care team to look
after patients within the clinic. Job Responsibilities: ---
Establish and develop a relationship with patients to educate,
promote, and answer questions about all services provided at The
Institute. --- Follow up after treatments are conducted and manage
ongoing relationship with patients. --- Reach out and communicate
with patients on a consistent basis to ensure all their
regenerative medicine needs are being met and educate them on any
new offerings and promotions. --- Reach out to new leads through
phone, email, and text, tracking all communications and lead
progress in Sales Force. --- Expedite the resolution of any patient
problems and complaints to maximize satisfaction. --- Achieve
agreed upon sales targets and outcomes within schedule. ---
Coordinates sales efforts with team members and other departments.
--- Track sales and status reports. --- Perform other duties and
projects as assigned. Qualifications: --- Bachelor's Degree or
equivalent. --- 1 year in health care, operations, sales, or
membership experience. --- Excellent oral and written communication
skills. --- Highly organized with a strong ability to manage
priorities. --- General knowledge of Microsoft Office & Google
Suite. --- Understanding of the Regenerative Medicine and the
services The Institute provides. --- Ability to apply appropriate
judgement to fast-changing situations. --- Strong client service
skills --- professional but friendly demeanor. --- Strong attention
to detail with knack for organization, clarity and punctuality. ---
Proven ability to handle confidential information with discretion
and confidentiality. --- A sense of ownership of assigned tasks,
and always look for the best solution. --- Ability to work well in
a team and independently. --- Experience using an electronic
medical record system and a CRM is a plus, but not required. ---
Bilingual (Spanish/Portuguese) is a plus, but not required. EQUAL
EMPLOYMENT OPPORTUNITY EMPLOYER Company Description The Institute
of Regenerative Medicine is a center of medical excellence for
advanced cellular repair, anti-aging, and other cell-based therapy
used in the treatment of degenerative diseases, as well as common
orthopedic injuries and joint conditions.
Keywords: Institute of Regenerative Medicine, Delray Beach , Patient Care Coordinator, Other , Delray Beach, Florida
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