Accounts Receivable Specialist

Company: Joe Taylor Restoration Inc
Location: Delray Beach
Posted on: August 1, 2022

Job Description:

Joe Taylor Restoration is seeking an Accounts Receivable/ Collections Specialist to join our team!Joe Taylor Restoration is an industry leader in the property mitigation service industry. 0Our Headquarters is based in the Palm Beach area, and we provide a statewide 24-hour emergency response to homeowners experiencing Bio, Water, Fire, or Mold related losses throughout the state of Florida. The Accounts Receivable Collections Specialist is primarily responsible for the timely collection of payments on open receivables, the continuous update of the company CRM with collection efforts and payment information, and the timely filing of liens.Functions and ResponsibilitiesCollect on outstanding balances of assigned customers, prior to lien date.Follow documented standard collection process. Communicate efficiently and effectively with the customer via phone, email and letters. Document all calls and collection efforts (reminders, friendly, last chance, demand letters), notating in the CRM software, every information, communication, interaction, update on upcoming payment.Monitor the Accounts Receivable Aging - Running Aging reports from Quickbooks.Research past due accounts and investigate any discrepancies.Collaborate and communicate with other departments and team members for the resolution of customer issues impeding payment.Maintain direct communication with the Management team for any lien decisions.Process liens, satisfaction of liens.Communicate with attorneys.Process small claim losses against delinquent accounts.Accept payments via ACH, Credit Cards, Wire transfers. Process third party checks.Accurately record cash receipts in QuickBooks.Systematically post payments and partial payments in CRM database.Perform other duties or special projects as assigned by the supervisor.Qualifications, Skills, and ExperienceCustomer Service Focused. Ability to be friendly with an assertive collection manner.Effective Communicator, with excellent written and verbal communication skills.Analytical, structured, Detail oriented. Superior Organizational Skills.Accountable and proactive. Committed to quality, productivity, efficiency and to meeting deadlines. Team Collaborator with a Support attitude. Positively interacts with all employees.Proficient in Microsoft Office suite. Solid knowledge of QuickBooks and Excel, a plus.2-5 years of Experience and track record of success in high volume corporate Collections.PI187198328

Keywords: Joe Taylor Restoration Inc, Delray Beach , Accounts Receivable Specialist, Other , Delray Beach, Florida