DelrayBeachRecruiter Since 2001
the smart solution for Delray Beach jobs

Customer Service Specialist

Company: Sutherland
Location: Delray Beach
Posted on: April 8, 2021

Job Description:

Job Description

We are hiring Customer Service Specialists to provide outstanding and personal support to customers of an exciting streaming service that hosts some of the best content out there. We are also actively looking for individuals who are bilingual in Portuguese for this opportunity.

Note: This position will start as a work from home opportunity and is only open to candidates in the Coral Springs, FL area.

The role:

As a Customer Service Specialist, you will be providing inbound customer care, primarily over the phone and email. You'll bring your expertise to deliver exceptional customer service and solutions to resolve billing issues, troubleshoot errors and concerns, and guide customers to the products and services that will best meet their entertainment needs.

This is the job for you if:

  • You are the go-to person to help troubleshoot tech problems.
  • You leverage streaming services regularly.
  • You excel at handling customer inquiries of varying types.
  • You are an active listener and can enjoy building rapport with customers.
  • You are energized by the opportunity to learn new things, perform at a high level in a team environment and creatively solve problems.
  • You leverage two-way feedback to enhance your performance.

    What we offer:
    • Competitive hourly rate
    • Medical, dental and vision benefits
    • Paid training
    • Advancement opportunities
      Qualifications
      • An understanding of basic computer and home networking terminology (i.e. operating systems, routers, etc.)
      • Efficient and accurate typing skills (at least 30 words per minute)
      • Experience using a streaming player or gaming system
      • Excellent verbal and written communication skills and are a strong multitasker
      • Driven by solving problems and meeting goals
      • Familiar with Microsoft Office tools
      • Experience in customer service and sales
      • High school diploma or equivalent

        Requirements to work from home:
        • Excellent Internet connectivity:
          • Internet access speeds of 2 Mbps upload and 10 Mbps download - the faster the better!
          • Wireless and/or satellite Internet Service Providers are not compatible with our systems.
          • Productive work environment:
            • In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates.
            • A quiet and distraction-free, secure place to work.
            • A headset to use for training and meetings that is/has:
              • USB
              • Dual ear
              • Noise-cancelling microphone
              • A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications.
                About us:

                As a digital transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers globally, across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 30 years.

                #SP

Keywords: Sutherland, Delray Beach , Customer Service Specialist, Other , Delray Beach, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Become a storage host - part-time gig
Description: Neighbor Parking Storage HostRent out your parking space or your garage and earn 4,000 / year We are looking for side hustlers and passive income lovers to join Neighbor as independent hostsNeighbor
Company: Neighbor
Location: Homestead
Posted on: 04/14/2021

Beach Security
Description: Beach Security - Ft. Pierce, FL Beach Security personnel are responsible for providing security in and around the fill area to keep unauthorized persons away from dredging operations. Such duties include, (more...)
Company: Great Lakes Dredge & Dock Company, LLC
Location: Fort Pierce
Posted on: 04/14/2021

Hair Stylist - Gulf Coast Town Center
Description: Stylist At Great Clips, we know that stylists like you are most happy when they're cutting hair, so at a Great Clips salon, that's exactly what you get to do Want to be the best stylist
Company: Great Clips
Location: Lehigh Acres
Posted on: 04/14/2021


Make money from home hosting with Neighbor
Description: Neighbor Parking Storage HostRent out your parking space or your garage and earn 4,000 / year We are looking for side hustlers and passive income lovers to join Neighbor as independent hostsNeighbor
Company: Neighbor
Location: Homestead
Posted on: 04/14/2021

Line Cook - Homestead Chili's
Description: Role OverviewOur Heart of House Team Members are responsible for setting the pace for a great shift, every shift. They provide dependable, fast service that is absolutely Chili's. If you take pride in (more...)
Company: Chili's
Location: Homestead
Posted on: 04/14/2021

Area Control Dispatch Assistant
Description: Description: As an Area Control Dispatch Assistant, You will maintain location and accuracy of quantity within the Work-In-Process WIP inventory for an assigned Area Control Station ACS , both physically (more...)
Company: Lockheed Martin
Location: Jupiter
Posted on: 04/14/2021

New & Used Car Attendant
Description: Sales Porter br ul li Assisting with customer deliveries li Other duties may be assigned by management li Provides transportation for customers li Keeps new and used vehicle lots neat and (more...)
Company: Vera Cadillac Buick GMC
Location: Lehigh Acres
Posted on: 04/14/2021

High Demand For Quality Painters - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Fort Pierce
Posted on: 04/14/2021

Seeking A Babysitter In Jupiter.
Description: Looking for a weekend babysitter for my teenage son with high functioning autism.
Company: Care.com
Location: Jupiter
Posted on: 04/14/2021

Veterans Preferred - Yard/Laborer
Description: Military Veterans are Encouraged to Apply. Under general supervision, you will ensure that the yard is firing on all cylinders. This may include preventative maintenance on equipment, checking equipment, (more...)
Company: United Site Services
Location: Homestead
Posted on: 04/14/2021

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Delray Beach RSS job feeds