Physical Security Coordinator

Company: Teleperformance USA
Location: Boca Raton
Posted on: March 6, 2026

Job Description:

Job Description Category : Client Operations About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: - Paid Training - Competitive Wages - Full Benefits (Medical, Dental, Vision, 401k and more) - Paid Time Off - Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! Your Responsibilities - · Monitor site security policy compliance, procedures, and protocols. - · Document non-compliant activity to report to the responsible site operations leadership for remediation. - · Assist Physical Security Manager with security vendor(s). - · Ensure vendor compliance with post orders and MSA requirements. - · S/O training compliance. - · S/O schedule compliance. - · Assist in training newly hired security officers. - · Work with TPUSA Corporate Physical Security Manager to facilitate provisioning and deprovisioning of security officer NT logins. - · Create new hire and replacement badging. - · Coordinate response to any security or safety incidents. - · Conduct security camera video reviews for incident investigations. - · Perform security camera video review investigations when requested by the site CCM, HRBP, corporate investigator, or law enforcement. - · Perform daily systems operational assessments – e.g., access control and CCTV systems. - · Document and report as necessary for repair or maintenance of CCV and access systems. - · Monthly badge reconciliation of active employee badges in access control system. - · Perform a weekly worksite safety review. - · Site safety committee member. - · Perform daily rounds of exterior & interior door security, including locks, fencing, gates exterior lighting (building & parking lot), and signage. - · Assist with lock removals and documentation. - · Client required CCTV/badge system checks and reporting (form). - · Assist in supplying documentation for site facility audits – e.g., site security, site safety, Occupational Health & Safety (OH&S) audits. - · Manage visitors badging process from creation to deactivation. - · Manage badge inventory stock record – assist in ordering badging supplies when needed. - · Create and manage safety and security incident reporting. - · Collaborate with local law enforcement when required. - · Understand process of silencing fire alarms as needed. Required Skills - · Must be able to work onsite in North Lauderdale, FL - · High School diploma or above required. - · Current Florida D License. - · Excellent written, verbal, and analytical skills. - · Demonstrated proficiency with Microsoft Office applications required. - · Must be available for emergency responses at any time (days, nights, or weekends) to support our 24/7 operations. - · Proven ability to develop collaborative relationships with leadership and peers. BEST Skills Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship AI Proficiency Data Literacy Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. TP is an Equal Opportunity Employer

Keywords: Teleperformance USA, Delray Beach , Physical Security Coordinator, IT / Software / Systems , Boca Raton, Florida