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Network Administrator / Systems Engineer

Company: Caperion Computing Solutions LLC
Location: Delray Beach
Posted on: February 24, 2021

Job Description:

This position is available immediately offering competitive salary based on skill level and experience. Please read post closely and follow instructions carefully to be considered.We are an established IT Consulting company and MSP, in business for over 15 years. Our focus is to provide technical support, cloud integration and consulting services to commercial clients both local and abroad. And now we are looking for a Tier 2+ Network Administrator and Systems Engineer to join our team. You must be comfortable with configuring, installing, managing and troubleshooting complex network issues on network appliances, Windows servers, and common infrastructure equipment. The right candidate will have a minimum 5+ years of experience in a fast-pace Business IT Support Environment. This individual must also be very organized and personable, with a great attitude, be able to work well in a team environment and meet deadlines under pressure. The single most important skill is a great friendly personality with excellent communication skills for working with clients. Excellent work ethic combined with consistent performance, reliability and attendance are top priorities.Candidate must be detail-oriented, and understand the importance of properly documenting work and logging time in a professional environment. This is primarily an office position, with minimal local travel to client offices and data centers. No telecommuting applicants please. Local Candidates Only.Key Responsibilities* * Be familiar with installing, configuring and troubleshooting common server and network hardware* Setup, maintain and monitor cloud and on premise servers for commercial business customers* Performing remote help-desk support* Communicate comfortably and efficiently with the customers over the phone and via email* Provide basic training to end users in operation of equipment and applications* Setup, maintain and monitor backups and other critical services for customers* Follow up with customers post job completion to assure high level of satisfaction* Be compulsive about documentation, maintaining records of all phone calls, emails, service requests and communications in proprietary ticketing system* Be available to work extra hours during disaster scenarios or on planned projectsSkillsRequirements* * Good organizational and logical thinking skills* Must be able to work under pressure and meet tight deadlines when required* Must be able to communicate complex and unfamiliar ideas easily with others* Strong attention to detail* Able to handle stressful situation or frustrated customers with care and concernRequired Expertise* * Cloud Service Administration (Office 365, G-Suite, commercial acct admin experience)* Windows Server 2008 - 2019, Active Directory, Security, Group Policy, command line and Powershell.* Exchange, Database and File Servers* Troubleshooting of Internet Connectivity both single source and SD-WANs* Network Appliances Firewalls, Routers, Managed Switches (Sonicwall a plus)* Desktop Operating Systems Windows 7-10, OS X* Common Desktop Applications (e.g. MS Office, QuickBooks, ACT, etc)* Command line use (ability to look up DNS records, map drives etc)* Working knowledge of Virtualization (VMWare, Citrix, Hyper-V)Preferred Expertise (not Required)* * Have completed a 4 year technical degree* Technical Certifications (MS, Cisco, CompTia, etc)* IP Telephony/Asterisk, Avaya, Cisco, etc.* Working Knowledge of Linux/ UnixAdditional Requirements* * Must have reliable transportation with valid Driver's License with Proof of Insurance* Ability to pass background check and drug test* Fluency in the English Language* A skills assessment will be given to test fundamental knowledgeBenefits* Salaried position in the range of $45,000/yr* Paid holidays* Vacation and Sick time accrued annually* Company Health Care plan covering up to $300/month* Retirement IRA with company matching contributions* Company provided equipment as needed* Professional training, certifications and education opportunities and/or reimbursements* Bonuses of both monetary and tangible awards for exceptional performance, sales and referrals

Keywords: Caperion Computing Solutions LLC, Delray Beach , Network Administrator / Systems Engineer, IT / Software / Systems , Delray Beach, Florida

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