Scheduler / Staffing Coordinator

Company: Southern Palm Beach County
Location: Delray Beach
Posted on: May 24, 2023

Job Description:

SchedulerJOB SUMMARY:The Scheduler is responsible to coordinate and maintain scheduling for FirstLight HomeCare clients and staff.QUALIFICATIONS:--- H.S. Diploma or GED.--- Prior home care scheduling experience preferred.--- Spanish language skills a plus--- Computer skills including but not limited to MS Office, MS Excel and scheduling program.--- Basic medical terminology.--- Interpersonal, organizational and communication skills.--- Ability to carry out directions, read and write effectively.--- Maturity and ability to deal effectively with the demands of the job.--- Must possess and demonstrate excellent verbal and written communication skills and an ability to be successful in a very fast-paced environment. The required extensive client communications require exceptional phone presence and patience.RESPONSIBILITIES:--- Understands and adheres to established FirstLight HomeCare policies and procedures.--- Creates and maintains staff schedules.--- Provides staffing for sick leave, vacation, long term leave.--- Schedules client appointments/visits according to care plans and staff availability.--- Enters scheduling data, creates schedules.--- Contacts care providers and clients regarding day-to-day changes.--- Discerns client services required as outlined in agreements, urgent requests and care plans.--- Enters staff and client information into database.--- Maintains staff and client database (e.g. employee assessments, dates and reminders of TB, client admission, client hospital admission and discharge).--- Maintains staff and client statistics, and reports.--- Maintains call - in and retention report.--- Performs general office duties including but not limited to word processing, photocopies, files, shreds, sort/distributes mail, provides reception and telephone services.--- Takes calls after hours and weekends to handle emergencies, scheduling issues, and client referrals and intakes.--- Responsible for employment decisions, including hiring and termination.

Keywords: Southern Palm Beach County, Delray Beach , Scheduler / Staffing Coordinator, Human Resources , Delray Beach, Florida