Medical Receptionist- Delray Beach
Company: Humana Inc.
Location: Delray Beach
Posted on: June 20, 2022
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Job Description:
Description
Healthcare isn't just about health anymore. It's about caring for
family, friends, finances, and personal life goals. It's about
living life fully. At Conviva, a wholly owned subsidiary of Humana,
Inc., we want to help people everywhere, including our team
members, lead their best lives. We support our team members to be
happier, healthier, and more productive in their professional and
personal lives. We encourage our people to build relationships that
inspire, support, and challenge them. We promote lifelong
well-being by giving our team members fresh perspective, new
insights, and exciting opportunities to enhance their careers. At
Conviva, we're seeking innovative people who want to make positive
changes in their lives, the lives of our patients, and the
healthcare industry.
Responsibilities
Medical Receptionist
The Receptionist 1 operates a switchboard or multi-line phone and
maintains long distance call logs. Takes and distributes accurate
messages. Greets visitors and determines the nature of their visit,
issues visitor passes and maintains visitor logs, alerts
appropriate party of visitor arrival or directs visitors to
appropriate office, department or employee. Responds to routine
inquiries from internal or external sources such as the
organization's location, hours of operation, phone numbers, and/or
email address. Additional responsibilities may include
miscellaneous administrative activities such as booking meeting
rooms, typing, organizing and distributing mail, receiving and
sending courier packages. Decisions are limited to defined
parameters around work expectations, quality standards, priorities
and timing, and works under close supervision and/or within
established policies/practices and guidelines with minimal
opportunity for deviation.
Medical Receptionist Job Functions:
* Operates a multi-line phone and maintains long distance call
logs
* Maintains the reception area
* Appointment scheduling
* Verification of insurances
* Collecting patient charges
* Takes and distributes accurate messages
* Greets visitors and determines the nature of their visit
* Issues visitor passes and maintains visitor logs, alerts
appropriate party of visitor arrival or directs visitors to
appropriate office, department or employee
* Responds to routine inquiries from internal or external sources
such as the organization's location, hours of operation, phone
numbers, and/or email address.
* Additional responsibilities may include miscellaneous
administrative activities such as booking meeting rooms, typing,
organizing and distributing mail, receiving and sending courier
packages
* Additional Job Description
Additional Job Description
Required Qualifications
* Welcomes patients and visitors
* Assists patients, answering patients' questions
* Appointment scheduling
* Verification of insurances
* Collecting patient charges
* Excellent customer service and phone etiquette.
* Knowledge of MS Office (Word, Excel, Outlook, Access)
* Must be passionate about contributing to an organization focused
on continuously improving consumer experiences
Preferred Qualifications
* High School Diploma or GED
* Prior experience in a Medical Office Setting
* Prior experience working Front Desk at a Medical Office
* Experience with eClinicalWorks
* Bilingual English and Spanish preferred, but not required
Schedule: Monday - Friday 8:00 AM to 5:00 PM
Being a part of the Conviva team gives you: We offer tangible and
intangible benefits such as medical, dental and vision benefits,
401k, tuition reimbursement, vacation, paid holidays, work-life
balance, growth, a positive and fun culture and much more.
Alert:
Conviva, a subsidiary of Humana, values personal identity
protection. Please be aware that applicants being considered for an
interview will be asked to provide a social security number, if it
is not already on file. When required, an email will be sent from
Humana@myworkday.com with instructions to add the information into
the application at Humana's secure website.
Interview Format: MODERN HIRE
As part of our hiring process, we will be using an exciting
interviewing technology provided by Modern Hire, a third-party
vendor. This technology provides our team of recruiters and hiring
managers an enhanced method for decision-making.
If you are selected to move forward from your application
prescreen, you will receive correspondence inviting you to
participate in a pre-recorded Voice Interview and/or an SMS Text
Messaging interview. If participating in a pre-recorded interview,
you will respond to a set of interview questions via your phone.
You should anticipate this interview to take approximately 10-15
minutes.
If participating in a SMS Text interview, you will be asked a
series of questions to which you will be using your cell phone or
computer to answer the questions provided. Expect this type of
interview to last anywhere from 5-10 minutes. Your recorded
interview(s) via text and/or pre-recorded voice will be reviewed
and you will subsequently be informed if you will be moving forward
to next round of interviews.
Vaccine Policy
Associates are required to be fully COVID vaccinated, including
booster, or undergo weekly COVID testing and wear a face covering
while at work. The weekly testing will need to be done through an
approved Humana vendor, and unvaccinated associates should follow
all social distancing and masking protocols if they are required to
come into a Humana facility or work outside of their home.
If progressed to offer, candidates will be required to:
* Provide proof of full vaccination, including booster OR
* Provide proof of applicable exemption including any required
supporting documentation
Scheduled Weekly Hours
40
Keywords: Humana Inc., Delray Beach , Medical Receptionist- Delray Beach, Healthcare , Delray Beach, Florida
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