Abbey Delray: Concierge/Certified Nursing Assistant - FT - 3-11
Company: Lifespace Communities
Location: Delray Beach
Posted on: September 2, 2020
A few other details about the role: Acknowledge and greet all
residents and guests with utmost courtesy and urgency. Be
knowledgeable of local current attractions or events and offer
recommendations and personal services that may include, but not
limited to, restaurant reservations, recreation requests, doctor
appointments, floral orders, dry cleaning, etc., for residents and
visiting guests. Information provided may include maps, literature
and other materials. Assist residents and visitors into and out of
their vehicles. Assist with loading and unloading vehicles;
delivers packages, groceries to resident living areas. Assist in
direction of deliveries for residents, and visitors to their
destinations. Deliver various items to resident homes. Remind
residents of scheduled reservations and other events. Responsible
for scheduling appointments and informing transportation team of
any appointments made. Responsible for scheduling dining room
reservations. Responsible for preparing, and/or receiving resident
maintenance requests and inputting into the work order system.
Responsible for keeping work area clean, orderly and safe at all
times. Open and close the concierge desk and properly secure all
files, keys and equipment. Receive inquiries and release
information in accordance with established policies and procedures.
Ensure guests/visitors abide by existing rules and refuse admission
to persons, as directed. In absence of safety and security team,
route vendors, emergency vehicle drivers as needed. In a clear and
precise manner, pass information and directions at end of shift.
Provide administrative assistance and back-up support to
receptionist. Practice exemplary public relations and customer
service with all contacts, to enhance the positive image of
Lifespace and its communities. Comply with applicable federal,
state and local laws, rules, and regulations; maintains knowledge
of and follows all company policies and procedures. Obtain
knowledge and demonstrate the principles of Living Lifespace,
person directed care and successful aging philosophies and their
inherent core values of commitment, respect, compassion,
dedication, team work and quality. Team member will support,
actively participate and act in accordance with the principles of
the Living Lifespace service culture and be familiar with and
fluent in the language and service pillars of Living Lifespace.
Maintain regular and punctual attendance at work and meetings. And
here's what you need to apply: High school diploma or equivalent
required. Hospitality or customer service experience preferred.
Solid organizational skills including attention to detail and
multi-tasking skills. Ability to read, write and speak English
sufficient to perform job duties and to interact and communicate
with residents, vendors and team members.
Keywords: Lifespace Communities, Delray Beach , Abbey Delray: Concierge/Certified Nursing Assistant - FT - 3-11, Healthcare , Delray Beach, Florida
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