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Senior Support Operations Manager

Company: VirtualVocations
Location: Delray Beach
Posted on: July 9, 2024

Job Description:

A company is looking for a Senior Customer Support Operations Manager in the United States (Remote).

Key Responsibilities:

Drive strategic direction of customer support operations aligning with company goals
Oversee day-to-day operations of customer support team for efficiency and improvement
Mentor and empower the customer support team to achieve success


8+ years of relevant experience
Deep understanding of customer needs and preferences
Strong strategic thinking and problem-solving skills
Collaborative and team-oriented mindset
Bachelor's degree in marketing, business, or related field

Keywords: VirtualVocations, Delray Beach , Senior Support Operations Manager, Executive , Delray Beach, Florida

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