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Travel Advisor - Sales & Account Management

Company: Hickory Global Partners
Location: Delray Beach
Posted on: June 23, 2022

Job Description:

Position ObjectiveThe Manager of Global Sales & Membership Engagement is responsible for managing the sales pipeline and administration for all Partner Care and Sales Support assigned to them. -This position leads innovative account management strategies and is focused on increasing profitability and deepening our relationships within a portfolio of Hickory Global Partners selected travel companies.
The role is responsible for growing revenues through a combination of exceptional relationship management and consultative sales skills, a sophisticated ability to synthesize client needs and identify innovative solutions, a strong understanding of the external market, and their in-depth knowledge of the Hickory Global Partners value proposition.
This is an individual contributor role - no direct reports.This is an office based position in Delray Beach, FL
Essential Duties (Tasks, Activities) and Responsibilities:65% Business Development: 25%; Partner Care; 10% general duties as needed or assigned:Key Responsibilities - - - - - - - - -Increasing profitability by proactively identifying new opportunities and delivering innovative solutions that continue to add value and revenue to the customer. - - - - - - - - -Contributing to Sales & Partner Care efforts to deliver multiple revenue streams and further penetrate accounts, with a focus on driving premium revenue. Business Development & Partner Care Specialist will specifically focus on selling consulting and strategic travel management solutions and engagements. - - - - - - - - -In this key role, you must feel comfortable being able to 'get under the skin' of individual clients and understand their unique individual needs, motivations and 'hot buttons', to develop customized customer-focused solutions. - - - - - - - - -Continually researching the marketplace and competitor products and services to highlight the value that distinguishes HICKORY products - - - - - - - - -Creating and leading business planning, executive, quarterly and annual reviews. - - - - - - - - -Provide overall support to the Director of Business Development & Partner Care and members of the executive team, as needed - - - - - - - - -Retrieve and analyze data from multiple systems for trends and exceptions and determine course of action - - - - - - - - -Identify systems and process barriers and generate ideas for improvement - - - - - - - - -Improve product marketability and revenues by researching, identifying, and capitalizing on market opportunities and strengthening product marketing programs, including collateral - - - - - - - - -Provide information by collecting, analyzing, and summarizing market data and trends - - - - - - - - -Work collaboratively with internal departments in the planning and analysis of requirements, system changes or enhancements - - - - - - - - -Regularly update job knowledge by participating in educational / training opportunities; reading professional publications; maintaining personal networks, continual industry knowledge by embracing familiarity with the latest developments in the field; tracking emerging trends in the industry.Knowledge & Required Skill Sets - - - - - -At least 5 years of experience as a corporate travel consultant with superior problem-solving skills - - - - - -At least 5 years of recent GDS experience on using native Sabre. - - - - - -A minimum of 3 years in sales, marketing, communications, public relations, customer service, or a combination of these. -Must have travel industry or hospitality background. - - - - - -Ability to thrive in a fast-paced and demanding environment - - - - - -Capability to adapt to changing environments - - - - - -Education: Bachelor's degree preferred in marketing, communications, public relations, business administration, hospitality, or similar fields. - - - - - -Travel may be required up to 10% on an annual basis. - - - - - -Superior communication skills - high quality in written, verbal, presentation, listening, and negotiation skills - - - - - -Complex problem-solving skills - must be prepared to think creatively, strategically & out of the box - - - - - -Collaborate to pool expertise and provide comprehensive answers to drive revenue - - - - - -Must be flexible and able to handle changing priorities with minimal supervision - - - - - -Ability to meet deadlines, service level commitments, and handle multiple tasks - - - - - -Strong working knowledge of Microsoft Word/Excel/PowerPoint/Outlook required
As an equal opportunity employer, Hickory Global Partners recognizes that our strength lies in our people. We are committed to diversity.

Keywords: Hickory Global Partners, Delray Beach , Travel Advisor - Sales & Account Management, Executive , Delray Beach, Florida

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