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Technical Administrator (Infrastructure Engineer - Devops Focused)

Company: JM Family
Location: Delray Beach
Posted on: April 3, 2021

Job Description:

JM Family Enterprises, Inc. is one of the largest, most innovative and diversified companies in the automotive industry. JM Family has been on Fortune Magazine's Best Companies to Work For for 20 consecutive years. What started with Jim Moran's passion for selling cars continues today with the dedication and hard work of every JM Family associate. Our principal businesses focus on vehicle distribution and processing, finance and insurance, retail vehicle sales, and dealer technology services. At JM Family, our mission is to be the premier provider of quality products and services. We accomplish this mission by adhering to our core values, the three C's, the I and the A: Consideration, Cooperation, Communication, Innovation, and Accountability. A technical admin is responsible for maintaining the day to day operations of the JM Family enterprises corporate technology infrastructure. This individual has both systems and network administration expertise and will be part of a team providing 24/7 support. We hire people whose passion is being in the center of the action as we routinely tackle complex software, systems and networking issues using both on premise infrastructure and IaaS solutions. A technical admin has a broad range of technical troubleshooting skills supporting technologies such as servers, storage, switches, routers, data circuits, and data protection . Key Job responsibilities:

  • Performing day to day operational tasks to validate all systems are in a healthy state while looking for ways to continually improve this process
  • Respond to and resolve emergent service problems, document knowledge and recommend ways to reduce recurrence.
  • Leverage Application Performance Monitoring tools to diagnose and analyze systems performance and availability issues
  • Continually looking for a way to reduce the number of incidents in the environment while driving down MTTR
  • Participate in an on call rotation after working hours
  • Finding recurring issues in the environment, determining root cause and working with cross functional teams to resolve Minimum qualifications:
    • BA/BS in Computer Science or a related field (In lieu of degree, relevant skills or equivalent experience)
    • Experience with both Windows and Linux systems administration
    • Experience in supporting enterprise class Cisco routers and switching equipment
    • Experience in working with vendors for third-party supported technologies
    • Ability to communicate, both written and verbally, with a high level of confidence and clarity
    • Expertise in analyzing and troubleshooting large-scale distributed systems
    • Knowledge of IP networking, network analysis, performance and application issues using standard tools like tcpdump and wireshark
    • Logical problem solver, data driven, coupled with a strong sense of ownership, urgency, and drive
    • Windows Directory services.
    • Ability to partner with individuals and teams at all levels Preferred qualifications
      • AWS or Azure Industry Cloud certifications
      • VMware ESX and VCenter technologies
      • Experience managing systems in IaaS platforms
      • Cisco CCNA or CCNP
      • Comptia Linux+ or Redhat Certified Systems Administration
      • Microsoft Certifications #LI-KN1 #WeDoITBetter

Keywords: JM Family, Delray Beach , Technical Administrator (Infrastructure Engineer - Devops Focused), Engineering , Delray Beach, Florida

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