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Bilingual Customer Service Rep

Company: CornerStone Staffing
Location: Fort Lauderdale
Posted on: June 25, 2025

Job Description:

Do you speak Spanish fluently and enjoy making a difference in people’s lives? CornerStone Staffing is seeking a Bilingual Customer Service Representative in Sunrise, FL! This is your opportunity to join a dynamic team where your language skills are valued and your work truly matters. If you're driven, customer-focused, and eager to grow in the insurance field, we want to hear from you. Apply today and start building a meaningful career! Customer Service Representative - Bilingual Spanish Location Sunrise, FL | Onsite COMPENSATION & SCHEDULE • $18/ hour (potential to make up to $21.50/hour after training, certifications and promotions to different coverage levels) • 8:00 AM – 5:30 PM, Monday through Friday • W2, Full-Time ROLE IMPACT: This position serves as the primary contact for Spanish-speaking clients, ensuring seamless communication between customers, internal teams, and external agents. The successful candidate will resolve service-related concerns efficiently while maintaining high levels of customer satisfaction and compliance with service standards. KEY RESPONSIBILITIES • Act as a liaison between customers, internal staff, and external clients • Address and resolve customer inquiries to ensure long-term satisfaction • Provide accurate and timely responses to service requests from policyholders and field agents • Offer technical advice and guidance related to service and product issues • Conduct research to complete requests within defined service standards MINIMUM QUALIFICATIONS • High School Diploma or equivalent • Bilingual in Spanish and English (required) • 1 year of customer service experience, preferably in property and casualty insurance (required) • Proficiency in Microsoft Office Suite PREFERRED SKILLS • Familiarity with insurance policy servicing • Strong interpersonal and problem-resolution skills • Ability to manage high call volumes effectively LEGAL NOTICE By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy

Keywords: CornerStone Staffing, Delray Beach , Bilingual Customer Service Rep, Customer Service & Call Center , Fort Lauderdale, Florida


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