Permit Coordinator

Location: Miami Gardens
Posted on: June 23, 2025

Job Description:

Job Title: Administrative Assistant II Location: Miami Gardens, FL (onsite) Contract Duration: until 09/30/2025 Working hours - Monday – Thursday, 7:00 a.m. to 6:00 p.m., Off Fridays Under general supervision, performs a variety of Customer Service, Permit Processing, and Administrative Support tasks for the Planning and Zoning Department. This position assists the public with zoning applications, permit issuance, and general inquiries. The role requires strong organizational skills, professionalism, and the ability to communicate effectively with the public, City staff, and officials. Essential Job Functions This is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may be required to perform all duties listed, and may be required to perform additional, position-specific tasks. • Provides information via telephone, email and in direct contact with the public. Assists customers with inquiries in a prompt, friendly and reliable manner. •Responds to zoning related questions in a courteous manner and explains application procedures to the public. • Communicates zoning-related information clearly to the public, based on guidelines provided by planning staff. • Serves as a liaison between applicants and the City's electronic permitting software (Energov); provides guidance on how to submit and track applications. • Prepares e-permit files for review and submittal. Confirms contractor registrations, property ownership, corporate and fictitious name status, State/County licensure and registrations as necessary. Verifies workers compensation and liability insurance as required. • Monitors all incoming e-permit documents for completeness, accuracy and response dates. • Creates invoices and assists in the billing and payment tracking of all e-permit applications. • Ensures that all available e-permits are in the appropriate status and step in the approval process. • Assures that departmental policies and procedures are followed in the receipt, routing and processing of e-permit applications. Organizes e-permits based on plan review approval or failure. • Distributes work assignments of plans reviewers. Handles correspondence between the customers and plan reviewers. • Assigns corrections of e-permits to appropriate staff members. Reviews and assigns inspections requests when needed. Verifies that all required inspections have been completed, fees have been paid, and completion of interdepartmental tasks prior to the issuance of the approved plan or permit. Processes plan revisions after e-permits have been issued. • Administrative duties to include preparing and maintaining departmental records, correspondence, and e-permit files. Provides assistance to the Department Director and Assistant Director as required. Prepares reports and performs a variety of clerical duties to support department operations. Organizes and maintains departmental records, databases and spreadsheets as instructed. Retrieves files on request. Performs related duties, as assigned. Skills Required Knowledge, Skills, and Abilities: Good knowledge of office practices and procedures including basic record keeping, operation of standard office equipment including computer equipment, copiers, fax machines and printers. Good knowledge of business letter writing and typing formats. Good knowledge of basic mathematics. Good knowledge of personal computers and Microsoft Office Outlook, Word, Excel and Adobe in addition to permitting database software. Ability to organize and maintain accurate records and files and prepare reports. Ability to communicate clearly and concisely, both orally and in writing. Ability to read, speak and write in English. Good knowledge of English usage, spelling, grammar and punctuation. Ability to perform administrative support work using independent judgment. Ability to use discernment and tact when interacting with others and representing the City. Experience Required Minimum of two (2) years of related experience issuing permits or providing customer service in a construction office, permitting office or professional office; or any acceptable related combination of training, education and experience. Direct experience with zoning is a plus, but not necessarily required if there is strong admin/customer service background. Education Required Education & Experience Requirements: High school diploma or general education diploma (GED); Associates degree from an accredited college preferred. Additional Information Bilingual abilities (English/Spanish) are desirable

Keywords: , Delray Beach , Permit Coordinator, Administration, Clerical , Miami Gardens, Florida