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Administrative Assistant

Company: Joe Taylor Restoration Inc
Location: Delray Beach
Posted on: July 29, 2022

Job Description:

Description:
Joe Taylor Restoration is seeking an Administrative Assistant to join our team! The Administrative Assistant provides phone and administrative support to everyone at Joe Taylor Restoration as needed. Must be a self-starter, eager to learn, and have a positive attitude! This position works with all departments and interacts with all employees on a daily basis. This is a great opportunity to begin your career within a growing company!Primary / Key Essential Functions and Responsibilities

  • Build sustainable relationships and engage customers by going the extra mile
  • Answers phone calls from insurance carriers, insurance agents and customers; identifies callers needs
  • Maintain and update CRM: enter customer loss information, status updates, and upload proper documentation
  • Receive, process and distribute requests via email and 6-line phone system
  • Assist in the monitoring of new assignments to ensure flagged email responses by internal staff are addressed immediately and forwarded to appropriate person
  • Enter and process incoming assignments (losses) and dispatch assignments to a field technician in rotation
  • Run assigned reports to ensure proper file management and workflow
  • Responsible for report processing including proofing, editing and confirming claim details on the appropriate reports.
  • Present reports to management for review and send to customers and clients
  • Create and update department processes and documentation
  • Engage with staff as needed for problem-solving
  • Run reports to ensure proper file management and workflow
  • Scan and archive documents and correspondence
  • Provide general administrative and clerical support
  • Share innovative and creative ideas on improvements
  • Develop and create processes to present to support the team as needed
  • Any and all other duties assigned by management.Knowledge, Skills and Abilities
    • Proficient in Microsoft Office Suite (Outlook, Microsoft Word, Microsoft Excel)
    • Efficiently manage workload and work with managers
    • Efficiently manage multi-line phone system
    • Excellent problem-solving skills
    • Interact positively with other employees of all levels
    • Exhibit adaptability, flexibility, self-control and maturity in work and behavior
    • Recognize situations that require notification of upper management
    • Analyze, interpret and communicate data effectively both verbally and in writing
    • Effectively present information and respond to questions from leadership
    • Complete assignments with promptness and accuracy

      Requirements:
      PI186487707

Keywords: Joe Taylor Restoration Inc, Delray Beach , Administrative Assistant, Administration, Clerical , Delray Beach, Florida

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