Financial Relationship Specialist
Company: Regions Bank
Location: Delray Beach
Posted on: April 8, 2021
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Job Description:
Thank you for your interest in a career at Regions. At Regions,
we believe associates deserve more than just a job. We believe in
offering performance-driven individuals a place where they can
build a career --- a place to expect more opportunities. If you are
focused on results, dedicated to quality, strength and integrity,
and possess the drive to succeed, then we are your employer of
choice. Regions is dedicated to taking appropriate steps to
safeguard and protect private and personally identifiable
information you submit. The information that you submit will be
collected and reviewed by associates, consultants, and vendors of
Regions in order to evaluate your qualifications and experience for
job opportunities and will not be used for marketing purposes,
sold, or shared outside of Regions unless required by law. Such
information will be stored for a set period of time. You may
review, modify, or update your information by visiting and logging
into the careers section of the system. **Job Description:** At
Regions, the Financial Relationship Specialist is responsible for
providing an exceptional customer experience and contribute to
improving the financial wellness of our customers. This position
offers an exciting opportunity for candidates with prior Teller,
limited banking, or some retail sales experience who are interested
in beginning a career with opportunities for growth, development
and upward mobility. Regions' mission is to make life better for
our customers and communities. The purpose of this role is to
create meaningful personal connections with customers, identify
ways for Regions to meet customer needs, and assist in resolving
end to end customer sales and service inquiries. The successful
candidate should be ambitious and adaptable with a desire to
educate customers on the ability to bank when, where, and how they
want. This requires an individual who is motivated by a fast paced
and energetic environment, with the ability to provide personalized
customer service. **Primary Responsibilities** + Provides a
consistent optimal customer experience, primarily handling
customers' transactional needs, including but not limited to
performing teller activities such as deposits, withdrawals,
payments, and balancing + Answers customer inquiries regarding
products and services, fulfills basic servicing requests, and opens
basic Consumer products such as checking and savings accounts +
Works to create and establish relationships with customers,
remaining well-informed about the customer's relationship with the
bank + Educates customers on standard consumer products, emerging
bank technology and digital solutions such as mobile, online, and
ATM offerings, all designed to make banking easier + Assists branch
and fellow team members with achieving goals by assisting with
basic tasks to aid in customer problem resolution + Refers
customers to an internal team of experts when more complex
financial goals and needs are recognized + Achieves required levels
of outbound phone calls using generated customer and prospect lead
lists to educate customers on emerging technology and assist with
meeting their financial needs + Ensures safe and sound banking
practices, including adherence to all applicable laws and
regulations This position requires the tracking of time and is
eligible for overtime for hours worked in excess of 40 per week
under the Fair Labor Standards Act. This position is incentive
eligible. **Requirements** + High school diploma or GED
**Preferences** + One to two (1-2) years prior banking, sales,
and/or customer service experience + Two plus (2+) years prior cash
handling or Teller experience **Skills and Competencies** + Ability
to assist customers with digital banking offerings + Strong
customer focus + Ability to handle multiple priorities
simultaneously **Position Type** Full time **Location Details**
Spanish Fort **Location:** Spanish Fort, Alabama Bring Your Whole
Self to Work We have a passion for creating an inclusive
environment that promotes and values diversity of race, color,
national origin, religion, age, sexual orientation, gender
identity, disability, veteran status, genetic information, sex,
pregnancy, and many other primary and secondary dimensions that
make each of us unique as individuals and provide valuable
perspective that makes us a better company and employer. More
importantly, we recognize that creating a workplace where everyone,
regardless of background, can do their best work is the right thing
to do. OFCCP Disclosure: Equal Opportunity
Employer/Disabled/Veterans
Keywords: Regions Bank, Delray Beach , Financial Relationship Specialist, Accounting, Auditing , Delray Beach, Florida
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